Site maintenance and support
Today we will devote our attention to one of the most important and popular issues among owners of Internet resources. Is website maintenance and support necessary? Let's think about why this question arises.
Site Maintenance and Support
Everyone understands that any undertaking must be supported and developed. Then it will pay off and bring a stable, desired profit. But many site owners are sometimes confused and believe that if they have a small online store, then it does not need technical support. Or even worse, the opinion that the created site is already a completed project that does not need development. Why is this a fallacy?
Why is site maintenance necessary?
Let's start with the most obvious: there is not a single platform (CMS) that was created with the calculation of the maximum number of goods up to 100 pieces. Each platform needs timely updates. Constant monitoring of not only updates, but also the stable operation of the site is required. From the minimum amount of the above arguments in defense of the need for maintenance of EACH site, we can make the following conclusion: Each site has its own needs (like a living organism). In addition, it is safe to say that absolutely every project of any web studio or developer has its own bugs and errors!
What is site maintenance and support?
We will not be discussing SEO support and site optimization right now. Although the work on SEO optimization on the site should never stop, because competitors appear daily and you always need to keep your site in the “form” among search results. But now we’ll talk about the need: monitoring stability, timely updating and correction of detected bugs and errors. Let's go in order.
What does control of site stability mean?
The stability of the project includes the availability of the site, stress testing of dynamic elements (on schedule) and, of course, stability in the delivery of information to users. Is a separate person needed to check site availability? Not. To do this, it is enough to have constant access and additionally connect metrics and analytics that can notify you of the inaccessibility of a domain or hosting.
As for load testing and the issuance of complete information for the user. Every day our site will gain weight. What does the "weight" in this sentence have literal meaning - this is the amount of information on the drives. That is why it is necessary to draw up a schedule and test on the principle of load testing all forms, buttons, orders and, of course, payment options on the site. After all, the cause of weight gain can be, for example, a platform update that not only reveals a project bug, but can also perform incorrect caching. Regarding the delivery of information to the user, we are talking primarily about adaptation for mobile devices, as well as the fulfillment of the Google Pagespeed and W3C validator conditions. These resources influence the attitude of search engines to your site. Therefore, just like load testing, these actions must be carried out with a certain frequency. One of the options for determining the frequency is a schedule.
Timely site update
Many Open Source (CMS) projects have the ability to be updated automatically. Using these updates, platform developers block access to detected errors in their work. It is very important to monitor the implementation of these platform updates, because this issue is related to the security of your site or project! But this is just one of the facets of work on this item.
Often, developers do their work with crutches that affect the platform itself. Typically, such "programmers" prohibit system updates so that their work is not lost in vain. Indeed, with the update of their work can fly off. Therefore, it is necessary to identify these errors in the work of programmers at the stage of load testing.
It is also very important to constantly work on a project. Release updates if necessary. Usually the employees of our studio draw up a schedule of updates and improvements for sites that we have on maintenance. This is very convenient for each client, because you can clearly see the work of programmers and know in what time frame the necessary work will be completed.
There are many more additional services that are performed as agreed or by the client. All this is discussed when ordering technical support for the site. For example, moving to another platform, implementing caching or compression of boot files, controlling DDOS attacks and preventing them.
As a conclusion, let's look at the risks of omitting site maintenance. Hackers use known bugs or errors in the project to crack the site. Such actions lead to loss of access to the site and not stability. The load on hosting is growing every day due to the lack of technical work and site control. Plus, the daily moral aging of the project. Behind this are many other nuances that adversely affect your site.
We have provided all the disadvantages that follow the omission and neglect of site maintenance. You decide!